Questions?
We've got answers
Can these earplugs protect my hearing without making sounds muffled?
Yes, Hears earplugs use a patented precision acoustic filter that lowers volume without muffling or distorting sound. This maintains natural clarity so you can hear conversations and music clearly while protecting your ears from damage. The filter acts like a volume knob, not a wall, which sets them apart from typical foam plugs.
What is the difference between 20dB (Hears One) and 25dB (Hears Plus)?
Hears One (-20dB) is ideal for music events while keeping sound clear: concerts, festivals, social gatherings and commuting — comfortable for first time earplug users.
Hears Plus (-25dB) offers stronger protection for louder music events (110dB+): clubbing, motorsports, industrial settings, focus and travel — ideal for frequent earplug users.
Are they one size fits all?
Every set comes with four tip sizes (XS, S, M and L) so you can find your perfect fit. A good seal means better sound filtering and more comfort.
What materials are used and are they safe for sensitive skin?
Hears earplugs are made from soft, hypoallergenic, and reusable materials that minimize irritation even with prolonged skin contact. They are globally certified, ensuring safety and quality standards are met for regular use.
How do I clean and maintain my earplugs?
Gently rinse them with warm water and mild soap after each use, then air dry completely before storing. Avoid harsh chemicals or excessive heat which can damage the acoustic filter. Proper care extends their lifespan and ensures consistent performance.
How long will they last?
If properly cared for, Hears earplugs can last a long time. By cleaning them regularly and storing them in their protective case, you can maintain their performance and durability for extended use.
Shipping & Returns
Where do you ship?
We ship our products worldwide. Wherever you are, we're here to deliver to your doorstep! Check out the delivery times in the Shipping Policy.
What is your return policy?
We offer a 100-day return policy on all orders, even if the product has been used. To initiate a return, please contact our customer service team at support@hears.com.
What payment methods do you accept?
American Express, Apple Pay, Bancontact, BLIK, Google Pay, iDEAL, Wero, Klarna, Maestro, Mastercard, MobilePay, PayPal, Shop Pay, Union Pay, USDC and Visa.
Still curious?
You can contact us through our contact page! We will be happy to assist you.